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Staff Training Programs
A selection of programs aimed at increasing the awareness and productivity of staff.

Departmental Training Programs
Step by step S.O.P. based training supplemented with practical on the job evaluations

Sales Training Programs
Our up selling, cross selling sales training for sales as well as operational staff

Train The Trainer
A program designed to
initiate the
in-house learning process.

Evaluations & Mystery Audits
A uniquely professional constructive criticism for overall development of services

 

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Professional Metamorphosis
can facilitate you

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   It's time to evolve

Hospitality Industry Services

Management Development

Professional Metamorphosis can provide your company with unique programs tailored to your organizations needs and challenges. Given below are but a few of our management development programs that will synergise any hospitality operation unto superior service excellence. Needless to say again , We specialise in customising training programs for our clients on a one to one basis.Our staff may either take direction from your executives and OD department, or conduct an organizational competencies assessment in order to create the best learning initiative. Each session is customized to your organization and can be delivered at your company, or any offsite location.
Here are some sample areas:

Personal Skills
Effective Leadership
Leading Transformational Change
Motivation
Time Management - Managing Oneself Better!
Teams - Working Together Yet Differently
Professional Skills
Modern Management Practices
Managing Upward
Delegation – A recipe for growth
Effective Feedback
Conflict Management
Profit center planning and operations
Problem Solving & Decision Making
Building Coalitions and Effective Leader Communication
Excellence in Customer Service
Professional selling techniques

Life Skills
The Positive Persona
Stress Management Skills
Effectiveness Training
Time Management Skills
Interpersonal Skills
Assertive Skills

Train The Trainer
Executive Coaching & Mentoring

 
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